Updated Articles

  1. Hurricanes and Evacuations

    As we work through the operational plans for hurricanes, we understand that there will be Flight Attendants needing to evacuate or prepare for the incoming storm and call out for their trips/reserve days. Flight Attendants are encouraged to cal...
  2. Court Summons (CRT)

    Please be sure you send your Subpoena or Notice to Appear upon receipt. Courts send the summons well in advance so that your employer can accommodate your service ahead of time. Typically, the court will tell you to appear on the specific date ...
  3. Jury Duty/JUR

    Please be sure you send your Jury Summons upon receipt. Courts send the summons well in advance so that your employer can accommodate your service ahead of time. Waiting until the reporting day or a few days before Jur reporting day is prohibited pe...
  4. On the Job Injury/OJI

    If you are injured on duty or on a layover, please call Crew Scheduling as soon as possible if you cannot report or continue operating. Then please promptly call your Inflight base leadership or the Regional After-Hours Emergency line found on the m...
  5. Personal Leave of Absence (PLA)

    Please remember that Personal Leaves are never guaranteed and are subject to operational needs and your individual record Please be sure you are following the normal call out procedure to Crew Scheduling immediately whenever you are unable to report...
  6. Emergency Drop (EMR)

    Flight Attendants should follow the normal call out procedure to Crew Scheduling immediately whenever you are unable to report for duty. We always recommend that you attempt to drop/trade trips via Flica to avoid needing to apply for an EMR. An...
  7. Bereavement/Funeral Leave Paid and Unpaid (FNR/UFN)

    Flight Attendants should follow normal call out procedures to Crew Scheduling immediately when unable to report for duty. Please follow up with Inflight Dependability by submitting your bereavement requests within 24 hours of the start of your ...
  8. Commuter (CMT) Clause Requests

    Flight Attendants should report their Commuter Clause requests within 24 hours of missed assignment's start through the appropriate channel to Inflight Dependability to avoid denial for an untimely request. Be sure to give Crew Scheduling the m...
  9. Updating and Adding Additional Phone Numbers

    Whenever Flight Attendants need to update the contact phone number or add additional back up numbers for Crew Scheduling to contact, Flight Attendants need to call Crew Scheduling to advise of any updated number. Updating UltiPro is always grea...
  10. Unable to Contact (UTC)

    Whenever Crew Scheduling (CS) calls for an assignment, per the Collective Bargaining Agreement (CBA) we are to call Crew Scheduling back within 15 min of the initial call. The Collective Bargaining Agreement Sick Leave article advises on minimum hol...