Updated Articles

  1. Crash Pad Information

    A crashpad is an apartment or house generally intended for sleeping between work trips and while on Reserve if you live outside of base. To be clear, the airlines don’t have any outside of base. To be clear, the airlines don’t have any outside of ba...
  2. CLE Crew Room

    The Crew Room is located in Terminal A, next to Panni's To Go. Look for the wooden door. Crew Room Code:  33551 Check-in/Couch Phone Number: 216-293-8250 This code is not to be shared with anyone other than Frontier crewmembers. ...
  3. CLE Employee Parking

    CLE Employee Parking is located at 4829 Old Gray Rd, Cleveland OH, 44135.  The CLE Employee Parking form must be completed by scanning the QR code below. Parking Tags will be issued upon requrest to any CLE Flight Attendant. Inflight is avail...
  4. Back up Flight Attendant Manual (FAM) - vFileBrowser

    The vFileBrowser houses a PDF version of the Flight Attendant Manual (FAM). This is the backup for when DocuNet is not accessible/working and should NOT be the primary point of access to the FAM. If your vFileBrowser is not updating to the new ...
  5. UKG (UltiPro): Updating Personal Information

    Your personal information such as emergency contacts, email, address, and phone number may be updated via UKG (UltiPro). It is important to keep this information up-to-date. Whenever Flight Attendants need to update the contact phone number or...
  6. Passport Changes - Name or Gender

    If a Flight Attendant needs a new passport due to a name or gender change, the Flight Attendant must send an email to the following distribution: Base Leadership (example: MCO.Inflight@FlyFrontier.com) Human Resources:  F9PeopleSu...
  7. Passport Replacements - Lost, Stolen or Damaged

    If a Flight Attendant’s passport is lost, stolen, or damaged and needs to be replaced, the Flight Attendant will be given 60 days to complete the passport replacement process and provide a new passport to the company. Steps for Rep...
  8. Passport - Renewal Timeline

    Due to international travel requirements, all active Flight Attendants must have at least 6 months of validity on their passport. For all active Flight Attendants, the passport renewal timeline will begin 365 days (one year) ahead of the passport’s ...
  9. LAS Employee Parking

    Parking designated for Frontier crew will be in the Terminal 1 Lot A off of Kitty Hawk Dr. Your parking pass will give you access to park in that lot. Your pass is not valid for short-term, valet, or airport official/management parking. FLight...
  10. 2024 Holiday Sweepstakes

    Click here  or on the video below for a message from our very own Jenny Baca,  Regional Manager, Inflight Services-West , introducing the 2024 Holiday Sweepstakes. From Friday, December 20, 2024, through Sunday, January 5, 2025, if y...