AFA Scheduling Council:
- Any bidding and award questions
- ATL – schedulingatl@afafrontier.org
- CHI (ORD/MDW) – schedulingchi@afafrontier.org
- CLE – schedulingcle@afafrontier.org
- CVG- schedulingcvg@afafrontier.org
- DEN – schedulingden@afafrontier.org
- DFW – schedulingdfw@afafrontier.org
- LAS – schedulinglas@afafrontier.org
- MCO – schedulingmco@afafrontier.org
- MIA/FLL – schedulingmia@afafrontier.org
- PHX – schedulingphx@afafrontier.org
- SJU- schedulingsju@afafrontier.org
- TPA – schedulingtpa@afafrontier.org
- TTN/PHL - schedulingttn@afafrontier.org
Benefits: F9Benefits@flyfrontier.com
- Short Term Disability
- Long Term Disability
- COBRA
- Benefit Premiums
Crew Scheduling: (720) 374-4540
- FLICA
- FA Premium Add
- FA Daily Opentime Live
- FA Daily Opentime Split
- FA Trip Trades-Whole
- FA Trip Trades-Split
- FA Aggressive Reserve
- FA RGS Trades and Swaps
- Any changes to schedule after awards (18th)
- Returning to Work schedule for a bid already awarded
- Deviations from deadheads via phone call
- CrewTrac password resets
Crew Planning: FACrewPlanning@flyfrontier.com
- FLICA
- Base Prefbid Eligibility
- Reserve Prefbid Eligibility
- FA Vacation Slide Request
- FA Base Swap
- FA Vacation Opentime
- Incorrect Contact information in FLICA
- Bid Packages
- Seniority list
Crew Staffing: CrewStaffing@flyfrontier.com
- Annual Vacation
- System Bid Awards
Hotels: Hotels@MECF9.org
- Issues with hotels
Inflight Dependability: f9opsinfltdependability@flyfrontier.com
- Emergency Drops
- Commuter Claus coding
- Tardy Coding
- No Shows
- Sick Coding
- Bereavement Leave
- Jury duty
- Personal leave
Inflight Supervisors: Refer to inflight leadership FACT online contact list
- Lost and found items (duty phone)
Inflight Training: InflightTraining@flyfrontier.com
- IOE trips
- RGS eligibility
IT Helpdesk: HelpDesk@FlyFrontier.com or (720)374-4400
- Windows password resets
Leave of Absence: LOA@flyfrontier.com
- Paperwork associated with leaves (FMLA, MED, OJI, MAT)
- Fitness for Duty Paperwork
- Returning from continuous leave questions/concerns about KCM being activated
Payroll: F9FAPayroll@flyfrontier.com
- Vacation Accruals
- Pay credits associated with trips
- W2
- Tax questions
- Direct Deposit
- Payroll related questions not related to schedules
On the Job Injuries: OJIFrontier@FlyFrontier.com
- Questions about OJI
- Submitting Paperwork
Travel: F9Pass@flyFrontier.com
- Travel Assistance on LOA/reactivation in ID90
- MyTravel accounts or returning from continuous leave
Uniforms: Uniforms@flyFrontier.com
- Assistance with uniform orders while on LOA status