Updated Articles

  1. Unable to Contact (UTC)

    Whenever Crew Scheduling (CS) calls for an assignment, per the Collective Bargaining Agreement (CBA) we are to call Crew Scheduling back within 15 min of the initial call. The Collective Bargaining Agreement Sick Leave article advises on minimum hol...
  2. Collective Bargaining Agreement (CBA) and the Employee Handbook (EH)

    Whenever information is covered by the Collective Bargaining Agreement (CBA) and the Employee Handbook (EH), sometimes the information may contradict. In those events, the CBA will supersede the EH. When in doubt, please contact your base leade...
  3. Lost, Stolen or Forgotten Badge Process

    In the event you forget, lose or if your badge is stolen, first call Crew Scheduling immediately, as outlined in Flight Attendant Manual (FAM) 20.05 Pg 2. Crew Scheduling will notify Inflight and the station of your situation and coordinate eff...
  4. Check in for Duty Assignments

    Flight Attendants are required to check in at least 60 min prior to departure (or 1 minute prior to report time) per FAM 55.10 pages 2-4 via F9 company authorized means as outlined in the Flight Attendant Manual (FAM). Reserve Flight Attendants sitt...
  5. Contacting Inflight Dependability

    Whenever emailing the Inflight Dependability teams or other departments, please be sure to always include your Name, Base and Emp # in the subject line of your email, i.e., DEN FA SAM JONES 444444 . This tells the team who you are, where you are ...
  6. Calling Crew Scheduling and Holding Wait Time

    Whenever you are calling Crew Scheduling (CS) to report that you are going to be late or unable to report, our Employee Handbook section 5 page 42 and our CBA 8.D.1 specify that we call sufficiently ahead of report time, even if we have a leave of a...
  7. Microsoft Authenticator

    Frontier uses Microsoft Authenticator for Single Sign-On (SSO) and Multi-Factor Authentication. Procedures are outlined in the  Microsoft_MFA_Help_Guide.pdf If you have additional questions, issues or concerns, please email or...
  8. TPA Employee Parking

    To receive the Employee Parking paperwork, you will first have to meet with your Inflight Base leader. Once you have received the required paperwork, you will go to the 5 th floor using the red elevator where you will present your paperwork. After ...
  9. SJU Employee Parking

    Your SIDA badge will be used for parking access at SJU. If you still do not have an SJU SIDA badge, a temporary parking card will be provided by your SJU Inflight leadership team.  Flight Attendants should ensure they have an appointment to rec...
  10. PHX Employee Parking

    The PHX Employee parking lot is located on 4201 East Madison St. Phoenix.  To obtain access to the employee parking you must complete and fill out the PHX Employee Parking Agreement form which is available in the Inflight Office. Be sure...