Approved tips may be viewed in the Crew Portal which is a separate website from the vPOS application. The Crew Portal link is saved in the Browser icon on the FlyTab or you may enter this URL in a computer browser: https://fft.i-soms.com
A Retail inMotion (RiM) email address is required to access the portal; therefore, generic RiM emails were created for each user. These emails are only valid for accessing the portal.
The email will be your own Frontier email. The generic password to be used upon the first login is Abcd1234.
Login: FrontierEmail@FlyFrontier.com (example: JaneSmith@FlyFrontier.com)
Password: Abcd1234 (changed upon initial login)
- From the menu on the left side of screen, select Gratuity. It may be highlighted by default.
- Ensure vPOS is highlighted as well.
- Click on the Gratuity Per Crew Member link.
- Enter the date range you want to view.
- Under Crew, select your employee number.
- Under Flight Number, select a specific flight you want to view or leave blank for all flights.
- Select, Show Report.
The report will display, showing the flight number of the tips, date, flight origin, flight destination, QTY sold (number of items sold), and the total tips earned. 
A full sales report is also available on the Crew Portal; however, it displays all sales and does not differentiate the approved and declined sales and tips.
- From the menu on the left side of screen, select My Sales.
- Enter the date range you want to view.
- Leave Flight Base blank.
- Under Flight Number, select a specific flight you want to view or leave blank for all flights.
- Under Product, leave blank unless you want to see how much of one product you have sold.
- Select Show Report.
Change Password
Select the Access Control option if you need to change your password.
RiM Helpdesk
If you encounter issues with the vPOS app, contact the RiM helpdesk at 888-270-1510.
