Updated Articles

  1. Perfect Attendance (PAT/PAC)

    Perfect Attendance PAT is awarded automatically in your CATS record after 6 months of no occurrences. Keep in mind  6 months is not an absolute 180 days due to each month having various days of the month. All occurrences/absences, including but...
  2. Late Reports or Tardies (TDYs/TDFs)

    Whenever you are going to be late or miss any assignment, including Training, please be sure you always call CS first. Even if there is a hold time, please call CS and hold the line or until they call you. Then disconnect the call and answer their c...
  3. ProSafeT Mobile Application

    The ProSafeT app is used for safety reporting for Incident, Medical and ASAP incidents and may be accessed by clicking on the pre-installed mobile application on the FlyTab's home screen.  Open app and enter the Activation Key: 4D25-BE28-9...
  4. ATL Inflight Office

    The ATL Inflight Office is on the D Concourse.  The access door is located between Gate D9 and Harvest Grounds Coffee. The 5-digit entrance code is 41076. The Inflight Office is a shared space with other Frontier Departments so please be mindful of ...
  5. PHX Inflight Office

    The PHX Inflight Office is located in the temporary crew room across from Gate F1 in Terminal 3 Inflight Operations - West Region (PHX): PHX Inflight Office: (602) 609-4463 After Hours Emergency Line (West Region): 303-342-7705 ...
  6. MCO Inflight Office

    The MCO Inflight Office is  located at Airside 1 on the concourse for Gates 20-29. It is located within the frosted glass across from gate 20 to the left of the duty-free store. A SIDA badge is no longer required to access the MCO Inflight office. ...
  7. Intermittent FMLA (IFM) Reporting/Inquiries

    Flight Attendants should report their Intermittent FMLA (IFM) recode requests within 24 hours of the start of the missed assignment for each missed duty day date through the appropriate channel. If you have a 3-day trip Mon-Wed, you must report...
  8. Hurricanes and Evacuations

    As we work through the operational plans for hurricanes, we understand that there will be Flight Attendants needing to evacuate or prepare for the incoming storm and call out for their trips/reserve days. Flight Attendants are encouraged to cal...
  9. Court Summons (CRT)

    Please be sure you send your Subpoena or Notice to Appear upon receipt. Courts send the summons well in advance so that your employer can accommodate your service ahead of time. Typically, the court will tell you to appear on the specific date ...
  10. Jury Duty/JUR

    Please be sure you send your Jury Summons upon receipt. Courts send the summons well in advance so that your employer can accommodate your service ahead of time. Waiting until the reporting day or a few days before Jur reporting day is prohibited pe...