FACT - Flight Attendant Connection Tool
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Glossary
Base and Hotel Information
ATL Base
Welcome to ATL Base
Get to Know Atlanta Hartsfield-Jackson International Airport (ATL)
ATL Inflight Office
ATL Crew Room
ATL Employee Parking
ATL SIDA Badge
CLE Base
Welcome to CLE Base
Get to Know Cleveland Hopkins International Airport
CLE Inflight Office
CLE Crew Room
CLE Employee Parking
CLE SIDA Badge
CVG Base
Welcome to CVG Base
Get to Know Cincinnati/Northern Kentucky International Airport
CVG Inflight Office
CVG Crew Room
CVG Employee Parking
CVG SIDA Badge
DEN Base
Welcome to DEN Base
Get to Know Denver International Airport (DEN)
DEN Inflight Office
DEN Crew Room
DEN Employee Parking
DEN SIDA Badge
Denver RTD Transit System
DFW Base
Welcome to DFW Base
Get to Know Dallas/Ft. Worth International Airport (DFW)
DFW Inflight Office
DFW Crew Room
DFW Employee Parking
DFW SIDA Badge
DFW DART Transit System
LAS Base
Welcome to LAS Base
Get to Know McCarran International Airport (LAS)
LAS Inflight Office
LAS Crew Room
LAS Employee Parking
LAS SIDA Badge
MCO Base
Welcome to MCO Base
Get to Know Orlando International Airport
MCO Inflight Office
MCO Crew Room
MCO Employee Parking
MCO SIDA Badge
MIA/FLL Base
Welcome to MIA/FLL Base
Get to Know Miami International Airport
Get to Know Ft. Lauderdale-Hollywood International Airport (FLL)
MIA/FLL Inflight Office
MIA Crew Room
FLL Crew Room
MIA Employee Parking
FLL Employee Parking
MIA SIDA Badge
FLL Tri-Rail Transit System
ORD/MDW Base
Welcome to ORD/MDW Base
Get to Know Chicago O'Hare International Airport
Get to Know Chicago Midway International Airport
ORD/MDW Inflight Office
ORD Crew Room
MDW Crew Room
ORD Employee Parking
MDW Employee Parking
ORD SIDA
Chicago Transit Authority (CTA)
PHL/TTN Base
Welcome to PHL/TTN Base
Get to Know Philadelphia International Airport
Get to Know Trenton-Mercer Airport
PHL/TTN Inflight Office
PHL Crew Room
TTN Crew Room
PHL Employee Parking
TTN Employee Parking
PHL SIDA Badge
TTN SIDA Badge
Philadelphia SEPTA Transit System
PHX Base
Welcome to PHX Base
Get to Know Phoenix Sky Harbor Airport
PHX Inflight Office
PHX Crew Room
PHX Employee Parking
PHX SIDA Badge
SJU Base
Welcome to SJU Base
Get to Know Luis Muñoz Marin International Airport
SJU Inflight Office
SJU Crew Room
Updated
SJU Employee Parking
SJU SIDA Badge
TPA Base
Welcome to TPA Base
Get to Know Tampa International Airport
TPA Inflight Office
TPA Crew Room
TPA Employee Parking
TPA SIDA Badge
Inflight Seniority List
Crew Hotel List
Updated
Crash Pad Information
Private Nursing Facility Locations
Frontier Company Contacts and Information
Discounts
Company Employee Assistance Program (EAP)
Employment Verification
Hotel Reporting
Inflight Leadership Contact List
Leave of Absence (LOA)
Payroll
Safety Reporting
Who do I contact?
Catering
Catering Packouts
Catering Schedule
Updated
International Trash Schedule
Updated
Crew Planning, Scheduling and Staffing Resources
Crew Planning Resources
Crew Scheduling Resources
Crew Staffing Resources
Crew Planning Initial Flight Attendant Training
Crew Scheduling Initial Flight Attendant Training
Inflight Quick References
Bid Packets
2025 Bid Packets
April 2025 PHX FA Bid Packet
April 2025 LAS FA Bid Packet
April 2025 DEN FA Bid Packet
April 2025 DFW FA Bid Packet
April 2025 ATL FA Bid Packet
April 2025 CHI FA Bid Packet
April 2025 CVG FA Bid Packet
April 2025 CLE FA Bid Packet
April 2025 TTN FA Bid Packet
April 2025 MCO FA Bid Packet
April 2025 TPA FA Bid Packet
April 2025 MIA FA Bid Packet
April 2025 SJU FA Bid Packet
CabinCash
Cabin Cash Update 3/22/21: Money.com’s 2021 Airline Card of the year
MyCabinCash.com
CabinCash Participation Guide
Frontier Routes
Cabin Seat Agreements
Cabin Seat Agreements Chart
Cabin Seat Agreement FAQs
Commuter Travel
Commuter Registry
Positive Space Travel for Commuters
Frontier Miles
Loyalty Program Updates
Non-Revenue Travel
Boarding Priority Codes
Travel Eligibles Management System (TEMS)
Wings Financial Credit Union
Sweepstakes Offer
Final Flight Information List (FFIL)
FAA Certification Card
Known Crewmember (KCM)
MyCrewCare Hotel Mobile App
TSA Crewmember Self Defense Training
Self-Service Password Reset (SSPR)
Expense Report Procedures - COUPA
Flight Attendant Drug and Alcohol Program (FADAP)
Passports
Passport - Renewal Procedures
Passport Replacements - Lost, Stolen or Damaged
Passport - Renewal Timeline
Passport Changes - Name or Gender
Inflight Training
Inflight Training Contacts
MCO Training Center
DEN Training Center
A321NX Differences Training
Recurrent Training
2025 Recurrent Training Class Dates
Annual Recurrent Training Packet (RGS location, schedule, requirements)
RGS Classroom Attire
Sick, Late or Unprepared for RGS?
Reschedule RGS
Schoox CBT Troubleshooting
Reinstatement Training
Operational Applications and Information
CATS Portal
MyCrewCare Application
Crew Web
FLiCA
ELP Crew Portal Set Up & User Guide
Frontier Employee Email
Schoox
FlyTab
FlyTab Insurance
FlyTab Tips, Tricks and FAQ
FlyTab Setup Procedures
FlyTab Wi-Fi Tips & Tricks
422 Wi-Fi Connection
FlyTab External Storage Update
Back up Flight Attendant Manual (FAM) - vFileBrowser
UltiPro
Accessing UltiPro
UltiPro Mobile Application
UKG (UltiPro): Updating Personal Information
Self-Service Password Reset
DocuNet (Vistair)
Vistair Document Management System (DMS)
DocuNet Mobile Viewer User Guide
DocuNet Training Videos
Updating/Syncing DocuNet Mobile Viewer
Theme - Display Setting
Accessing DocuNet Mobile Viewer
ProSafeT
ProSafeT Overview
ProSafeT Mobile Application
Safety
Cabin Odor Event
vPOS
Catering Seal and Inventory Count - vPOS
Flight Attendant Notes - vPOS
In-Flight Purchase Receipt Retrieval
Single Sign-On and Microsoft Authenticator
Single Sign-On, Multi-Factor Authentication and Microsoft Authenticator
Microsoft Authenticator
Uniforms and Luggage
Luggage Ordering
Uniform Allowance and Payroll Deduct
Uniform Ordering
Image and Style Standards
Updated
Inflight Experience Updates
Past Inflight Experience Update Videos
Inflight Experience Update Video Debut – Stephen Howell
Inflight Experience Update: Uniform Program Enhancements – Stephen Howell
Inflight Experience Update: New Quality Assurance and Recognition Ride Program - Laura T. Rush
Inflight Experience Update: CabinCash - Rich Oliver
Inflight Experience Update: Flight Attendant Appreciation and FlyTabs - Stephen Howell
Inflight Experience Update: Onboard Retail Program Delayed - Stephen Howell
Inflight Experience Update: Onboard Retail Program and New Engagement Team - Stephen Howell
Inflight Experience Update: Catering Operation - Anthony Iorio
Inflight Experience Update: FlyTabs and Uniforms - Stephen Howell
Inflight Experience Update: Holiday Message
Inflight Experience Update - Scripts
2022 Inflight Experience Video Scripts
Inflight Experience Update Video Script - 12.5.22
2023 Inflight Experience Video Scripts
Inflight Experience Update Video Script - 01.09.23
Inflight Experience Update Video Script - 12.19.23
2024 Inflight Experience Videos Scripts
Inflight Experience Video - March 15, 2024
Inflight Experience Video - April 11, 2024
Inflight Experience Video - August 16, 2024
2022
March 2022
Inflight Experience Update Video 03.15.22
April 2022
Infight Experience Update Video 04.18.22
May 2022
Inflight Experience Update Video 05.07.22
June 2022
Inflight Experience Update Video 06.10.22
August 2022
Inflight Experience Update Video 08.03.22
Inflight Experience Update Video 09.01.22
2023
January 2023
Inflight Experience Update 01.09.23
March 2023
Inflight Experience Update 03.01.23
April 2023
Inflight Experience Update 04.11.23
June 2023
Inflight Experience Update 06.12.23
Inflight Experience Update Special Edition 06.17.23
November 2023
Inflight Experience Update Video 11.3.23
December 2023
Inflight Experience Update Video 12.19.23
2024
Inflight Experience Update Special Edition 01.15.24
Inflight Experience Update 11.26.24 Script
2024 Holiday Sweepstakes
From the Jumpseat
From the Jumpseat - Safety March 20, 2024
From the Jumpseat - Catering March 25, 2024
From the Jumpseat - Town Hall Virtual Event May 13, 2024
From the Jumpseat - Virtual Town Hall Event June 24, 2024
Dependability
Adding/Updating a Crew Scheduling Contactable Phone Number
What are Emergency Drops (EMR) Requests?
Contacting Inflight Dependability
Calling Crew Scheduling and Holding Wait Time
Check in for Duty Assignments
Late Reports or Tardies (TDYs/TDFs)
Lost, Stolen or Forgotten Badge Process
Collective Bargaining Agreement (CBA) and the Employee Handbook (EH)
Unable to Contact (UTC)
Updating and Adding Additional Phone Numbers
Commuter (CMT) Registration
Commuter (CMT) Clause Requests
Intermittent FMLA (IFM) Reporting/Inquiries
Bereavement/Funeral Leave Paid and Unpaid (FNR/UFN)
Emergency Drop (EMR)
Personal Leave of Absence (PLA)
On the Job Injury/OJI
Jury Duty/JUR
Court Summons (CRT)
Hurricanes and Evacuations
Leave of Absences (LOA)
Perfect Attendance (PAT/PAC)
COVID-19
Updated F9 COVID-19 Policy
Crewmember COVID-19 Symptoms or Exposure
Home
Inflight Quick References
Bid Packets
2025 Bid Packets