New Articles

  1. Passport Changes - Name or Gender

    If a Flight Attendant needs a new passport due to a name or gender change, the Flight Attendant must send an email to the following distribution: Base Leadership (example: MCO.Inflight@FlyFrontier.com) Human Resources:  F9PeopleSu...
  2. Passport - Renewal Timeline

    Due to international travel requirements, all active Flight Attendants must have at least 6 months of validity on their passport. For all active Flight Attendants, the passport renewal timeline will begin 365 days (one year) ahead of the passport’s ...
  3. Passport Replacements - Lost, Stolen or Damaged

    If a Flight Attendant’s passport is lost, stolen, or damaged and needs to be replaced, the Flight Attendant will be given 60 days to complete the passport replacement process and provide a new passport to the company. Steps for Rep...
  4. 2024 Holiday Sweepstakes

    Click here  or on the video below for a message from our very own Jenny Baca,  Regional Manager, Inflight Services-West , introducing the 2024 Holiday Sweepstakes. From Friday, December 20, 2024, through Sunday, January 5, 2025, if y...
  5. Inflight Experience Update 11.26.24 Script

    Hello, team Inflight! Hope this message reaches you well, wherever you are! I’m excited to connect with you and look back at some exciting things we achieved in October. It’s been a busy month, full of events and initiatives, all of which point to ...
  6. 2025 Recurrent Training Class Dates

    2025 Recurrent Training Class Dates ...
  7. Perfect Attendance (PAT/PAC)

    Perfect Attendance PAT is awarded automatically in your CATS record after 6 months of no occurrences. Keep in mind  6 months is not an absolute 180 days due to each month having various days of the month. All occurrences/absences, including but...
  8. Leave of Absences (LOA)

    Leaves of absences (LOAs) are the only means to remove absences and occurrences. LOAs are found in the CBA in Article 12 and the Employee Handbook in Section 9. Doctor’s notes do not remove absences or occurrence points but verify that the absenc...
  9. Hurricanes and Evacuations

    As we work through the operational plans for hurricanes, we understand that there will be Flight Attendants needing to evacuate or prepare for the incoming storm and call out for their trips/reserve days. Flight Attendants are encouraged to cal...
  10. Court Summons (CRT)

    Please be sure you send your Subpoena or Notice to Appear upon receipt. Courts send the summons well in advance so that your employer can accommodate your service ahead of time. Typically, the court will tell you to appear on the specific date ...