New Articles

  1. Updating and Adding Additional Phone Numbers

    Whenever Flight Attendants need to update the contact phone number or add additional back up numbers for Crew Scheduling to contact, Flight Attendants need to call Crew Scheduling to advise of any updated number. Updating UltiPro is always grea...
  2. Unable to Contact (UTC)

    Whenever Crew Scheduling (CS) calls for an assignment, per the Collective Bargaining Agreement (CBA) we are to call Crew Scheduling back within 15 min of the initial call. The Collective Bargaining Agreement Sick Leave article advises on minimum hol...
  3. Collective Bargaining Agreement (CBA) and the Employee Handbook (EH)

    Whenever information is covered by the Collective Bargaining Agreement (CBA) and the Employee Handbook (EH), sometimes the information may contradict. In those events, the CBA will supersede the EH. When in doubt, please contact your base leade...
  4. Lost, Stolen or Forgotten Badge Process

    In the event you forget, lose or if your badge is stolen, first call Crew Scheduling immediately, as outlined in Flight Attendant Manual (FAM) 20.05 Pg 2. Crew Scheduling will notify Inflight and the station of your situation and coordinate eff...
  5. Late Reports or Tardies (TDYs/TDFs)

    Whenever you are going to be late or miss any assignment, including Training, please be sure you always call CS first. Even if there is a hold time, please call CS and hold the line or until they call you. Then disconnect the call and answer their c...
  6. Check in for Duty Assignments

    Flight Attendants are required to check in at least 60 min prior to departure (or 1 minute prior to report time) per FAM 55.10 pages 2-4 via F9 company authorized means as outlined in the Flight Attendant Manual (FAM). Reserve Flight Attendants sitt...
  7. Calling Crew Scheduling and Holding Wait Time

    Whenever you are calling Crew Scheduling (CS) to report that you are going to be late or unable to report, our Employee Handbook section 5 page 42 and our CBA 8.D.1 specify that we call sufficiently ahead of report time, even if we have a leave of a...
  8. Contacting Inflight Dependability

    Whenever emailing the Inflight Dependability teams or other departments, please be sure to always include your Name, Base and Emp # in the subject line of your email, i.e., DEN FA SAM JONES 444444 . This tells the team who you are, where you are ...
  9. November 2024 SJU FA Bid Packet

    November 2024 SJU FA Bid Packet ...
  10. November 2024 MIA FA Bid Packet

    November 2024 MIA FA Bid Packet ...