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Created On: 10/11/2024
in Dependability Flight Attendants should report their Commuter Clause requests within 24 hours of missed assignment's start through the appropriate channel to Inflight Dependability to avoid denial for an untimely request.
Be sure to give Crew Scheduling the m...
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Created On: 10/11/2024
in Dependability The Company recognizes Flight Attendant's desire to live in locations other than their base. The company's Commuter Policy is intended to protect registered Flight Attendant Commuters (FACs) from a dependability infraction when unable to report for ...
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Created On: 10/11/2024
in Dependability Whenever Flight Attendants need to update the contact phone number or add additional back up numbers for Crew Scheduling to contact, Flight Attendants need to call Crew Scheduling to advise of any updated number.
Updating UltiPro is always grea...
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Created On: 10/11/2024
in Dependability Whenever Crew Scheduling (CS) calls for an assignment, per the Collective Bargaining Agreement (CBA) we are to call Crew Scheduling back within 15 min of the initial call. The Collective Bargaining Agreement Sick Leave article advises on minimum hol...
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Created On: 10/11/2024
in Dependability Whenever information is covered by the Collective Bargaining Agreement (CBA) and the Employee Handbook (EH), sometimes the information may contradict. In those events, the CBA will supersede the EH.
When in doubt, please contact your base leade...
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Created On: 10/11/2024
in Dependability In the event you forget, lose or if your badge is stolen, first call Crew Scheduling immediately, as outlined in Flight Attendant Manual (FAM) 20.05 Pg 2.
Crew Scheduling will notify Inflight and the station of your situation and coordinate eff...
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Created On: 10/11/2024
in Dependability Whenever you are going to be late or miss any assignment, including Training, please be sure you always call CS first. Even if there is a hold time, please call CS and hold the line or until they call you. Then disconnect the call and answer their c...
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Created On: 10/11/2024
in Dependability Flight Attendants are required to check in at least 60 min prior to departure (or 1 minute prior to report time) per FAM 55.10 pages 2-4 via F9 company authorized means as outlined in the Flight Attendant Manual (FAM). Reserve Flight Attendants sitt...
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Created On: 10/11/2024
in Dependability Whenever you are calling Crew Scheduling (CS) to report that you are going to be late or unable to report, our Employee Handbook section 5 page 42 and our CBA 8.D.1 specify that we call sufficiently ahead of report time, even if we have a leave of a...
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Created On: 10/11/2024
in Dependability Whenever emailing the Inflight Dependability teams or other departments, please be sure to always include your Name, Base and Emp # in the subject line of your email, i.e., DEN FA SAM JONES 444444 . This tells the team who you are, where you are ...