Updated Articles

  1. Back up Flight Attendant Manual (FAM) - vFileBrowser

    The vFileBrowser houses a PDF version of the Flight Attendant Manual (FAM). This is the backup for when DocuNet is not accessible/working and should NOT be the primary point of access to the FAM. If your vFileBrowser is not updating to the new ...
  2. UKG (UltiPro): Updating Personal Information

    Your personal information such as emergency contacts, email, address, and phone number may be updated via UKG (UltiPro). It is important to keep this information up-to-date. Whenever Flight Attendants need to update the contact phone number or...
  3. Passport Changes - Name or Gender

    If a Flight Attendant needs a new passport due to a name or gender change, the Flight Attendant must send an email to the following distribution: Base Leadership (example: MCO.Inflight@FlyFrontier.com) Human Resources:  F9PeopleSu...
  4. Passport Replacements - Lost, Stolen or Damaged

    If a Flight Attendant’s passport is lost, stolen, or damaged and needs to be replaced, the Flight Attendant will be given 60 days to complete the passport replacement process and provide a new passport to the company. Steps for Rep...
  5. Passport - Renewal Timeline

    Due to international travel requirements, all active Flight Attendants must have at least 6 months of validity on their passport. For all active Flight Attendants, the passport renewal timeline will begin 365 days (one year) ahead of the passport’s ...
  6. LAS Employee Parking

    Parking designated for Frontier crew will be in the Terminal 1 Lot A off of Kitty Hawk Dr. Your parking pass will give you access to park in that lot. Your pass is not valid for short-term, valet, or airport official/management parking. FLight...
  7. LAS Inflight Office

    Inflight Operations - West Region (LAS): Inflight Office: (702) 420-2741 After Hours Emergency Line (West Region): 303-342-7705 Email:  LAS.INFLIGHT@FLYFRONTIER.COM Name Position Email ...
  8. 2024 Holiday Sweepstakes

    Click here  or on the video below for a message from our very own Jenny Baca,  Regional Manager, Inflight Services-West , introducing the 2024 Holiday Sweepstakes. From Friday, December 20, 2024, through Sunday, January 5, 2025, if y...
  9. DFW Inflight Office

    The DFW Inflight Office is located inside the crew room.  Inflight Operations - North Central Region (DFW): DFW Inflight Office: 469-935-7112 After Hours Emergency Line (North-Central Region): (267) 296-1072 Email: DFW.Infli...
  10. DFW Crew Room

    Crew Room Phone Number: 469-638-8406 The DFW Crew Room is located in Terminal E, before Security, across from the Delta Airlines ticket counter via Elevator 15. A SIDA badge is not required to access the Crew Room, however your employee badge m...