Popular Articles

  1. Emergency Drop (EMR)

    Flight Attendants should follow the normal call out procedure to Crew Scheduling immediately whenever you are unable to report for duty. We always recommend that you attempt to drop/trade trips via Flica to avoid needing to apply for an EMR. An...
  2. Inflight Experience Update: Catering Operation - Anthony Iorio

    September 3, 2021 Hello everyone, and thanks for tuning in to this edition of Inflight Experience Update. This segment provides an update on the catering operation and new FlyTabs. https://vimeo.com/597344885/4b451c9c9b ...
  3. On the Job Injury/OJI

    If you are injured on duty or on a layover, please call Crew Scheduling as soon as possible if you cannot report or continue operating. Then please promptly call your Inflight base leadership or the Regional After-Hours Emergency line found on the m...
  4. Inflight Experience Video - August 16, 2024

    Hello Team Inflight! I hope this message finds you well and that you are keeping safe, wherever you are! I wanted to take a moment to address several crucial aspects of our operations that affect us all—on-time performance, union nego...
  5. Lost, Stolen or Forgotten Badge Process

    In the event you forget, lose or if your badge is stolen, first call Crew Scheduling immediately, as outlined in Flight Attendant Manual (FAM) 20.05 Pg 2. Crew Scheduling will notify Inflight and the station of your situation and coordinate eff...
  6. Inflight Experience Update: Uniform Program Enhancements – Stephen Howell

    February 24, 2021 Hello everyone, and thanks for tuning in to our second edition of Inflight Experience Update. This edition will focus on upcoming enhancements to the Flight Attendant Uniform Program, including the introduction of ne...
  7. Passport Replacements - Lost, Stolen or Damaged

    If a Flight Attendant’s passport is lost, stolen, or damaged and needs to be replaced, the Flight Attendant will be given 60 days to complete the passport replacement process and provide a new passport to the company. Steps for Rep...
  8. Personal Leave of Absence (PLA)

    Please remember that Personal Leaves are never guaranteed and are subject to operational needs and your individual record Please be sure you are following the normal call out procedure to Crew Scheduling immediately whenever you are unable to report...
  9. Jury Duty/JUR

    Please be sure you send your Jury Summons upon receipt. Courts send the summons well in advance so that your employer can accommodate your service ahead of time. Waiting until the reporting day or a few days before Jur reporting day is prohibited pe...
  10. From the Jumpseat - Virtual Town Hall Event June 24, 2024

    Town Hall Virtual Event Did you miss our Q2 Inflight Safety Virtual Town Hall? Please see the link below to watch and learn more about how we are performing in our safety goals and metrics. Vimeo Access Link: https://vimeo....