Updated Articles

  1. Inflight Experience Update: Onboard Retail Program and New Engagement Team - Stephen Howell

    July 31, 2021 Hello everyone, and thanks for tuning in to this edition of Inflight Experience Update. This segment provides an update on the onboard retail program and the new Customer Experience, Brand Awareness and Green Initiatives Engagemen...
  2. Inflight Experience Update: Onboard Retail Program Delayed - Stephen Howell

    June 28, 2021 Hello everyone, and thanks for tuning in to this edition of Inflight Experience Update. This segment provides an update on the delay of the Onboard Retail Program and new FlyTabs. https://vimeo.com/568927673/6255b7ebce ...
  3. Inflight Experience Update: Flight Attendant Appreciation and FlyTabs - Stephen Howell

    May 4, 2021 Hello everyone, and thanks for tuning in to our sixth edition of Inflight Experience Update. This segment discusses Flight Appreciation Week and new FlyTabs. https://vimeo.com/558346741/709494f2dc ...
  4. Inflight Experience Update: CabinCash - Rich Oliver

    May 4, 2021 Hello everyone, and thanks for tuning in to our fifth edition of Inflight Experience Update. This segment outlines some fun new things with the CabinCash Program presented by Frontier’s Rich Oliver and Barclay’s Calla Kurtzhals. ht...
  5. Inflight Experience Update: New Quality Assurance and Recognition Ride Program - Laura T. Rush

    April 12, 2021 Hello everyone, and thanks for tuning in to our fourth edition of Inflight Experience Update. This edition will unveil the new Quality Assurance and Recognition Ride (QAR) program along with the relaunch of the other recognition ...
  6. Inflight Experience Update: Uniform Program Enhancements – Stephen Howell

    February 24, 2021 Hello everyone, and thanks for tuning in to our second edition of Inflight Experience Update. This edition will focus on upcoming enhancements to the Flight Attendant Uniform Program, including the introduction of ne...
  7. Known Crewmember (KCM)

    The usage of the KCM program by authorized crewmembers is a privilege and not a right.  It is also the responsibility of each crewmember to be aware of all the requirements for using KCM program such as: KCM ® IDENTIFICATION RE...
  8. Inflight Experience Update Video Debut – Stephen Howell

    February 4, 2021 This week’s video focuses on our 2020 Employee Satisfaction Survey results, including highlights of the over 2,000 comments and recommendations shared by nearly 700 flight attendants.  https://vimeo.com/508201185/f5dae66a...
  9. Philadelphia SEPTA Transit System

    ***Airport Employees get discounted Public Transit Pass. Walk to Hudson News at Gate D1 during the first and last week of every month. The SEPTA Light Rail comes all the way to PHL from various stations throughout the Philadelphia Area. Along...
  10. DEN SIDA Badge

    DEN based Flight Attendants are not required to have a SIDA badge. For those that would like to give themselves access to the aircraft early or park using the Airside Lot. A SIDA Badge can be a useful tool. Reminder: A SIDA Badge carries ...