New Articles

  1. Inflight Experience Update 01.09.23

    Inflight Experience Update 01.09.23  ...
  2. Inflight Experience Update Special Edition 01.15.24

    Inflight Experience Update Special Edition 01.15.24 ...
  3. Loyalty Program Updates

    Frontier Miles -  Loyalty Program Updates ...
  4. Inflight Experience Update Video Script - 12.19.23

    Dear Team Frontier, I hope this message finds you well and in good spirits, as we approach the festive holiday season. I am thrilled to introduce myself as your new Vice President Inflight Experience. It is with immense excitement and a de...
  5. Self-Service Password Reset

    Have you ever forgotten your UKG Pro (Ultipro) password and needed to set a new one? The Frontier Technology Team would like to remind you that you can reset your UKG Pro (Ultipro) password without a call to the IT Help Desk.  This is a v...
  6. What are Emergency Drops (EMR) Requests?

    Emergency Drops (EMR) tend to be misunderstood about what their intended use is for, and this article is to help alleviate those misconceptions.  We’ll attempt to outline some helpful hints to assist pointing you in the right direction, should you q...
  7. Adding/Updating a Crew Scheduling Contactable Phone Number

    Periodically, Flight Attendants need to update or add their new phone number/s. For Crew Scheduling to have the most up to date number or add an additional number to be contacted, please promptly call Crew Scheduling at 720.374.4540. Unfortunat...
  8. Accessing DocuNet Mobile Viewer

    When you start the DocuNet application for the first time you will need to register with Vistair's systems so the correct documents can be delivered to you. A strong Wi-Fi connection is required to register the application.  On the registration...
  9. Theme - Display Setting

    To modify the Theme display (light or dark mode) use the following procedures:  Step 1:   Open the hamburger menu in the upper-left corner. Step 2: Select the Settings icon. Step 3: Select Light...
  10. Crew Scheduling Resources

    For Crew Scheduling questions regarding the following items, you may contact the Crew Scheduling team at (720) 374-4540 FLICA FA Premium Add FA Daily Opentime Live FA Daily Opentime Split FA Trip Trades-Whole FA ...