Updated Articles

  1. ATL Crew Room

    Crew Room Phone Number: (470) 344-0353  The Crew Room Is located in Concourse E between gates 41 and 42. Just after the  restrooms on the left side, are the entry doors to the elevators. You will use the silver cipher lock. The code is 2021#....
  2. CLE Crew Room

    The Crew Room is located in Terminal A, next to Panni's To Go. Look for the wooden door. Crew Room Code:  33551 Check-in/Couch Phone Number: 216-293-8250 This code is not to be shared with anyone other than Frontier crewmembers. ...
  3. CLE Employee Parking

    CLE Employee Parking is located at 4829 Old Gray Rd, Cleveland OH, 44135.  The CLE Employee Parking form must be completed by scanning the QR code below. Parking Tags will be issued upon requrest to any CLE Flight Attendant. Inflight is avail...
  4. Back up Flight Attendant Manual (FAM) - vFileBrowser

    The vFileBrowser houses a PDF version of the Flight Attendant Manual (FAM). This is the backup for when DocuNet is not accessible/working and should NOT be the primary point of access to the FAM. If your vFileBrowser is not updating to the new ...
  5. UKG (UltiPro): Updating Personal Information

    Your personal information such as emergency contacts, email, address, and phone number may be updated via UKG (UltiPro). It is important to keep this information up-to-date. Whenever Flight Attendants need to update the contact phone number or...
  6. Catering Packouts

    The current galley configurations and cart pack-out can be viewed below.  Current -  Frontier Drawer Packout (01/25).pdf ...
  7. Passport Changes - Name or Gender

    If a Flight Attendant needs a new passport due to a name or gender change, the Flight Attendant must send an email to the following distribution: Base Leadership (example: MCO.Inflight@FlyFrontier.com) Human Resources:  F9PeopleSu...
  8. Passport Replacements - Lost, Stolen or Damaged

    If a Flight Attendant’s passport is lost, stolen, or damaged and needs to be replaced, the Flight Attendant will be given 60 days to complete the passport replacement process and provide a new passport to the company. Steps for Rep...
  9. Passport - Renewal Procedures

    Passport - Renewal A Flight Attendant who needs to renew or replace their passport must follow these steps:  Contact your Base Leadership team and inform them of your intent to renew your passport so they can provide you with the...
  10. Passport - Renewal Timeline

    Due to international travel requirements, all active Flight Attendants must have at least 6 months of validity on their passport. For all active Flight Attendants, the passport renewal timeline will begin 365 days (one year) ahead of the passport’s ...